Bj365 Privacy Policy – Your Data Protection & Privacy Guidelines

1. Introduction

Bj365 is one of Bangladesh's most trusted online gaming platforms. We believe your personal data belongs to you, and protecting it is our responsibility. This Privacy Policy explains what information is collected when you use the bj365 platform, why it is collected, how it is used, and how it is kept secure.

This policy applies to all bj365 services — including the website, mobile app, Live Casino, Sports Betting, slots, bingo, and customer support channels. By using our platform, you agree to this Privacy Policy. Please read it carefully before creating an account.

2. Information We Collect

Bj365 collects the following types of information:

This information may be collected directly from you at registration, automatically via cookies and log files, or through the verification process.

3. Use of Information

Collected data is used for the following purposes:

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing bonuses, promotions, and VIP benefits.
• Providing customer service and technical support.
• Preventing fraud, deception, and money laundering.
• Implementing responsible gaming policies.
• Complying with legal and regulatory obligations.
• Improving platform experience and functionality.

4. Information Sharing & Disclosure

Bj365 never sells or rents your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Technology Service Provider: Partners contracted for services such as server hosting and cybersecurity may access limited data under confidentiality agreements.
• Company merger: You will be informed in advance of any future merger or acquisition.

5. Security Measures

Bj365 follows the highest industry standards to protect your data. Our security infrastructure is continuously updated to stay ahead of emerging cyber threats.

Please keep in mind that no one can guarantee 100% security on the internet. Always use a strong password, never share it with anyone, and avoid accessing your account over public Wi-Fi.

6. Cookie Policy

Bj365 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and ensuring basic platform functionality.
• Functional cookies: Used to remember language preferences, game settings, and similar choices.
• Analytics Cookies: Helps improve our services by analyzing how the platform is used.
• Marketing Cookies: Used to show relevant ads and offers — you can opt out at any time.

7. Your Data Rights

Bj365 grants you the following rights over your personal data:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8. Data Retention Period

We retain your data only for as long as necessary or required by law:

• Data from active accounts may be retained for up to 5 years after account closure.
• Financial transaction data may be retained for up to 7 years as required by law.
• Retained for 5 years from the date of KYC document verification.
• Data from closed accounts is securely deleted after the designated retention period.

9. Third-Party Services

Bj365 works with trusted third-party service providers for certain specialized functions. These partners are given access only to the information needed to perform their specific tasks, and they operate under agreements consistent with bj365's privacy policy.

• Payment Gateway: Mobile Banking, Nagad, Rocket — for transaction processing only.
• KYC verification service: Licensed agency for identity verification.
• Cloud servers: Encrypted servers for secure data storage.
• Game software provider: Internationally licensed gaming provider.

Please note that this privacy policy applies solely to the bj365 platform. Third parties maintain their own privacy policies, which are beyond our control.

10. Protection of Minors

Bj365 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under 18. Age verification is mandatory at registration.

If we become aware that a minor has opened an account, it will be suspended immediately and all associated data will be deleted.

11. Policy Changes

Bj365 may update this Privacy Policy from time to time. Depending on the nature and significance of any changes, we will notify you in the following ways:

• For major changes, a notification will be sent via email or through the platform.
• You will be notified at least 15 days before any changes take effect.
• The "Last Updated" date at the top of this page will always reflect the most recent version.
• Continued use of the platform after an update constitutes acceptance of the revised policy.

12. Contact Us

For any questions, complaints, or requests to exercise your data rights regarding this Privacy Policy, please contact our Data Protection team: